I had an emergency. My automatic windshield broke and got stuck open. The problem was I couldn't park anywhere, and I was desperate for work.
As soon as they opened at midday, without an appointment, they got to work and within an hour they had opened it for me so I could get around.
They didn't want to charge me anything.
They did me a huge favor. You don't find staff this kind and helpful everywhere. Thank you, and keep up the good work. Word of mouth will reward you.