My experience would be a 10/10, I'm extremely satisfied with the professionalism of the staff, although Fernando helped me. I went to have a neighbor's windshield replaced and he gave them the windshield wipers for free. He told me he also sells them at a very good price compared to auto parts stores. In fact, I had bought some new ones and returned them to buy them at RALARSA for half price, already installed. He also mentioned that they sell batteries at a good price, but what I value most is the personal service. I've definitely saved their number in my phone's contacts. Thanks for everything, Fernando and the team.