I'm changing my rating because they finally contacted me and resolved all the issues satisfactorily. I appreciate that they rectified the situation. Luckily, they reacted quickly, took responsibility, and fixed everything. Now I'm happy with the result. My personal experience was mixed. They cleaned the windshield fine, but they lost the plastic wiper guard, left the windshield washer jets miscalibrated (water was spraying over the roof), and left strips of black plastic on the dashboard. When I told them they hadn't installed the wiper guard, they said, "Good afternoon, I've spoken with a colleague. We don't have that part in stock, so it had to be installed. Once it left our premises, we don't know what could have happened." I won't be going back to that place, and I don't recommend it.