Professional, serious, and trustworthy. I recently went to the shop for a chip in my car windshield. The shop manager didn't fix the chip right away because he detected a manufacturing problem with the windshield, which I could claim against the company. Instead of taking advantage and extorting money for the repair, only for me to have to replace the windshield, he advised me, even at his own expense. It's greatly appreciated that there are still reliable and trustworthy people in this sector.